Who holds lost items at MSY
| Where you lost it | Who has it | How to reach them |
|---|---|---|
| Public areas of the terminal | Airport Customer Service, Level 1 near Door 6 | Lost Item Report form on the airport's website, or (504) 303-7790, weekdays 8 a.m. to 4 p.m.; after hours (504) 303-7700 |
| Security checkpoint | TSA Lost and Found | (504) 463-2252 |
| On the plane | Your airline | The airline's lost item form or baggage office |
| Rental Car Center or its shuttle | Rental Car Center Lost and Found | 615-571-0978. Items left inside a rental car: the rental company |
Source: airport lost and found page. For a checked bag that did not arrive, see delayed and lost bags.
Sources
Last checked October 12, 2026. Spotted something out of date? Details at the airport change often; the airport's website and your airline have the final word.