In the terminal

MSY terminal guide

One terminal, three levels and one checkpoint that leads to all three concourses. Once you know the levels, MSY is easy.

Checked October 12, 2026 against the sources listed below

Quick answer

Level 3: ticketing and bag drop. Level 2: the security checkpoint and the way to concourses A, B and C. Level 1: baggage claim, buses, taxis, rideshare and the rental car shuttle.

  1. 3

    Ticketing

    Airline counters, kiosks and bag drop. The Military Lounge is here too, before security.

  2. 2

    Security and concourses

    One consolidated checkpoint, open from 3:30 a.m. until 30 minutes before the last departure. Past it, concourses A, B and C, shops, food and lounges.

  3. 1

    Baggage claim and ground transport

    Bag carousels, the Customer Service Office near Door 6, buses at Door 2, taxis at Door 7, rideshare on the middle curb and the rental car shuttle by the Long Term Parking Garage.

The building

Opened
November 6, 2019, replacing the older terminal on the other side of the airfield. TPG
Gates
35 gates on three concourses, A, B and C. Airport project page
Security
One checkpoint on Level 2 serves every gate. Airport security page
Parking
Two garages and a surface lot next to the terminal, plus the Economy Garage. See parking.
Address
1 Terminal Drive, Kenner, LA 70062

The building was designed by the firm of the architect Cesar Pelli, and its curved, crescent-like plan is a nod to the bend in the Mississippi that gives New Orleans the Crescent City name. ASCE.

Moving between concourses

After security, all three concourses connect, so you can eat in one and fly from another, and a gate change never means a second screening. Airport shop and dine page. Allow extra minutes to walk to the far end of a concourse.

Quick tips

Questions travelers ask

How many terminals does MSY have?

One. The terminal opened in November 2019 and has three concourses, A, B and C, with 35 gates behind one security checkpoint.

Can I walk between concourses at MSY after security?

Yes. One checkpoint leads to all three concourses, which connect airside.

Sources

  1. The Points Guy: terminal opening, November 6, 2019
  2. Airport: Terminal project facts
  3. Airport: Security checkpoint
  4. ASCE Civil Engineering: the crescent-shaped terminal
  5. Airport: Shop, dine, relax

Last checked October 12, 2026. Spotted something out of date? Details at the airport change often; the airport's website and your airline have the final word.